> ## Documentation Index
> Fetch the complete documentation index at: https://docs.thinnest.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Business Mode & Developer Mode

> Switch the Agent Studio between a simplified view built for non-technical users and the full view with every knob exposed — per account, per agent.

# Business Mode & Developer Mode

Agent Studio comes in **two views**. You switch between them with a single toggle in the top bar.

* **Business Mode** — simplified workspace. Only the settings that matter for getting a voice agent live: Behavior, Voice, Knowledge, Tools, Call, Activity, Deploy. Industry-standard defaults are applied silently so a non-technical user can create an agent and hit **Try Agent** in under 30 seconds.
* **Developer Mode** — the full studio. Every panel, every advanced knob — model temperature, structured output, hooks, guardrails, evaluations, A2A, flow editor, the lot.

The mode is purely a rendering choice. Switching never destroys settings; Business Mode just hides the advanced ones.

## Which view will I see?

| You                                | Default view                                                                             |
| ---------------------------------- | ---------------------------------------------------------------------------------------- |
| Existing account (pre-launch user) | **Developer Mode** — the full studio you've always used. No change.                      |
| New account                        | **Business Mode** — the simplified view. Flip the toggle anytime to see the full studio. |

## The toggle

In the studio top bar, between the cost breakdown and the Save button, you'll see a **Developer Mode** pill with a small rotating border.

* **Click the pill** to flip your account-wide default. The change applies to every agent you open from now on.
* **Click the three-dot menu** next to the pill to pin **this one agent** to a specific mode, independent of your default. Choose:
  * **Follow default** — agent inherits whatever your account default is set to.
  * **Pin to Business Mode** — this agent always opens in Business Mode, even if your default is Developer.
  * **Pin to Developer Mode** — this agent always opens in Developer Mode, even if your default is Business.

When an agent is pinned, a small lock icon appears on the pill so you can tell at a glance whether you're seeing the agent's view or your default.

## What Business Mode shows

**Left rail** — 8 items instead of 15:

| Tab           | What's in it                                                                                                                                                                                             |
| ------------- | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Overview**  | Agent name, model summary, cost-per-minute, "Try Agent" shortcuts.                                                                                                                                       |
| **Behavior**  | Greeting + Core Behavior + Variables. A one-click ✨ Enhance with AI button rewrites a section using a strong model and shows the suggested version side-by-side with the current text. Accept or reject. |
| **Voice**     | Languages (multi-select chips) + voice grid (paginated, searchable, filterable by gender / language / provider) + speed slider. Your own cloned voices appear first, then Aero, then other providers.    |
| **Knowledge** | Attach knowledge base sources.                                                                                                                                                                           |
| **Tools**     | The full tool library, grouped into Pre-call / In-call / Post-call so it's clear *when* each tool runs.                                                                                                  |
| **Call**      | Max call duration, idle timeout, noise filtering, voicemail. The four knobs that matter for a phone call.                                                                                                |
| **Activity**  | Read-only log of recent calls / sessions.                                                                                                                                                                |
| **Deploy**    | Channels, phone-number assignment.                                                                                                                                                                       |

**Hidden in Business Mode** (visible in Developer Mode): Flow editor, Performance, Skills, Learning, Evaluations, Approvals, A2A, Versions, embed-widget config, custom analysis, event subscription, A/B testing, plus every advanced knob inside the panels above (temperature, structured-output schema, reasoning effort, HITL, hooks, guardrails, S2S turn detection, custom STT/TTS provider overrides, etc.).

## What gets applied automatically

When a new agent is created from the Create Agent flow, the platform ships it with a production-grade baseline so **Try Agent (Web / Phone / Chat)** works on the first click — no configuration required.

* **TTS** — Aero (our own low-latency engine), default voice **Riya**, with **Sarvam** as the automatic fallback if Aero is briefly unreachable.
* **STT** — picked automatically from the languages you select in the Create Agent picker: **Sarvam** for Indian languages (Hindi, Marathi, Bengali, Tamil, Telugu, Kannada, Gujarati, Malayalam, Punjabi, Urdu, Odia, Assamese, Nepali), **Deepgram** for English and everything else.
* **Languages** — English (India) + Hindi by default. You can add or remove from the Voice tab; the speech-recognition engine swaps automatically.
* **Greeting** — `"Hi {{caller_name}}, how can I help you today?"`. The `{{caller_name}}` variable is filled from your CRM lead data when available, and dropped gracefully otherwise.
* **Call lifecycle** — 4-minute test-call cap, 10-second silence timeout. Voicemail detection, call recording, DTMF are off by default but visible in Business Mode if you want to flip them on.
* **Conversational tuning** — interruption handling on, noise filtering at the production-default strength, turn detection in auto mode.

In Developer Mode you can override every one of these from the relevant panel.

## Switching modes mid-edit

You won't lose anything. If you set, say, model temperature to `0.2` in Developer Mode and then flip to Business Mode, the value stays on the agent — Business Mode just hides the control. Flip back and it's still `0.2`.

If you're on a tab that doesn't exist in the view you switch to (Flow editor, for example), the studio snaps you back to the **Behavior** tab so you're never staring at an empty pane.

## Choosing for your team

* **Solo founder / non-technical user who just wants a voice agent that works** — leave the default on Business Mode. The simplified studio + smart defaults are designed for this.
* **Developer / agency configuring many agents with custom logic** — flip your default to Developer Mode in the top bar. You'll see the full studio on every agent you open.
* **Mixed team** — leave your account default wherever you prefer, and use the per-agent pin for the agents that need the other view. A non-technical user can pin "their" agent to Business Mode without affecting how a developer on the same team sees their own agents.