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Response 200

Response Fields

id
integer
Call ID
type
string
web, inbound, outbound
status
string
active, ended, error, pending, deleted
agent_id
string
Agent public ID
duration_seconds
number
Total call duration
ended_reason
string
Why the call ended
transcript
array
Conversation messages
transcript[].role
string
assistant or user
transcript[].content
string
Message text
transcript[].timestamp
string
Seconds from call start
recording_url
string
Pre-signed URL (expires in 1 hour)
recording_duration
integer
Recording length in seconds
cost.total_usd
number
Total cost in USD
cost.total_inr
number
Total cost in INR
cost.breakdown.*
number
Per-component costs (platform, STT, TTS, LLM, telephony)
model
object
LLM provider + model used
transcriber
object
STT provider + model used
voice
object
TTS provider + voice used
latency_ms
integer
Average turn-around latency in ms
interruptions
integer
Number of user interruptions
analysis.summary
object
AI-generated call summary
analysis.sentiment
string
Overall sentiment (positive, neutral, negative)
analysis.score
object
Call quality score (0-100)
analysis.tags
array
Auto-detected call tags
phone_number
string
Agent’s phone number (for phone calls)
caller_phone
string
Caller’s phone number

Errors