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POST
Assign Conversation

Authorizations

Authorization
string
header
required

Your API key (ta_live_…) from Settings → API keys, sent as Authorization: Bearer <key>. Keep it on a server: it can message every customer you have. A key is full, build or read-only; a request its level does not allow is refused with 403.

Headers

Thinnest-Workspace
string

Developers only: the customer workspace this request acts in — its org_… id from POST /customers. Leave it out to act in your own workspace.

Example:

"org_3fKq9TzQ1mN8vB2xR7cLpA"

Path Parameters

id
string
required

The conversation's id (conv_…).

Body

application/json
assignee
string<email> | null
required

A teammate's email address (any case), or null to unassign.

Response

Who it is assigned to now, and whether this request changed it.

assignee
object | null
required

The teammate it is assigned to now, or null when unassigned.

changed
boolean
required

False when it was already assigned that way; nobody is notified.