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GET
Get Call Analysis

Authorizations

Authorization
string
header
required

Your API key (ta_live_…) from Settings → API keys, sent as Authorization: Bearer <key>. Keep it on a server: it can message every customer you have. A key is full, build or read-only; a request its level does not allow is refused with 403.

Headers

Thinnest-Workspace
string

Developers only: the customer workspace this request acts in — its org_… id from POST /customers. Leave it out to act in your own workspace.

Example:

"org_3fKq9TzQ1mN8vB2xR7cLpA"

Path Parameters

id
string
required

The call's id as Place Call or List Calls gave it: out_… or sch_… for a call you placed, the call reference for any other.

Example:

"out_9f2c1a44-6b0e-4c1d-8a7f-2e5b3c9d1f60"

Response

The call's analysis.

id
string
required

The call's id.

callRef
string | null
required

The attempt that rang.

status
enum<string>
required

Where the call is.

Available options:
scheduled,
ringing,
connected,
completed,
missed,
failed,
cancelled
outcome
object | null
required

How it ended. Null until it has.

summary
string | null
required

Two or three sentences, when the call was summarised.

fields
object
required

The collected details — the agent's fields, or the call's own extract.

analysedAt
string<date-time> | null
required

When the post-call work finished. Null means the summary and fields may still change.