curl --request PATCH \
--url https://app.thinnest.ai/api/v1/saved-replies/{id} \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/json' \
--data '
{
"body": "We are open Monday to Saturday, 9 am to 8 pm. Sundays by appointment only."
}
'const options = {
method: 'PATCH',
headers: {Authorization: 'Bearer <token>', 'Content-Type': 'application/json'},
body: JSON.stringify({
body: JSON.stringify('We are open Monday to Saturday, 9 am to 8 pm. Sundays by appointment only.')
})
};
fetch('https://app.thinnest.ai/api/v1/saved-replies/{id}', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));import requests
url = "https://app.thinnest.ai/api/v1/saved-replies/{id}"
payload = { "body": "We are open Monday to Saturday, 9 am to 8 pm. Sundays by appointment only." }
headers = {
"Authorization": "Bearer <token>",
"Content-Type": "application/json"
}
response = requests.patch(url, json=payload, headers=headers)
print(response.text){
"id": "5e6f7a8b-9c0d-4e1f-a2b3-c4d5e6f7a8b9",
"shortcut": "timings",
"body": "We are open Monday to Saturday, 9 am to 8 pm. Sundays by appointment only.",
"createdAt": "2026-10-01T06:30:00.000Z",
"updatedAt": "2026-10-06T10:55:31.004Z"
}{
"error": "Send `shortcut`, `body`, or both."
}{
"error": "Send a valid API key as `Authorization: Bearer <key>`."
}{
"error": "This API key is read-only: it can read everything but change nothing."
}{
"error": "That saved reply was not found."
}{
"error": "You already have a saved reply called /timings."
}{
"error": "Over 240 requests a minute. Slow down and retry."
}Update Saved Reply
Changes a saved reply’s shortcut, body, or both. A build key may do this.
curl --request PATCH \
--url https://app.thinnest.ai/api/v1/saved-replies/{id} \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/json' \
--data '
{
"body": "We are open Monday to Saturday, 9 am to 8 pm. Sundays by appointment only."
}
'const options = {
method: 'PATCH',
headers: {Authorization: 'Bearer <token>', 'Content-Type': 'application/json'},
body: JSON.stringify({
body: JSON.stringify('We are open Monday to Saturday, 9 am to 8 pm. Sundays by appointment only.')
})
};
fetch('https://app.thinnest.ai/api/v1/saved-replies/{id}', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));import requests
url = "https://app.thinnest.ai/api/v1/saved-replies/{id}"
payload = { "body": "We are open Monday to Saturday, 9 am to 8 pm. Sundays by appointment only." }
headers = {
"Authorization": "Bearer <token>",
"Content-Type": "application/json"
}
response = requests.patch(url, json=payload, headers=headers)
print(response.text){
"id": "5e6f7a8b-9c0d-4e1f-a2b3-c4d5e6f7a8b9",
"shortcut": "timings",
"body": "We are open Monday to Saturday, 9 am to 8 pm. Sundays by appointment only.",
"createdAt": "2026-10-01T06:30:00.000Z",
"updatedAt": "2026-10-06T10:55:31.004Z"
}{
"error": "Send `shortcut`, `body`, or both."
}{
"error": "Send a valid API key as `Authorization: Bearer <key>`."
}{
"error": "This API key is read-only: it can read everything but change nothing."
}{
"error": "That saved reply was not found."
}{
"error": "You already have a saved reply called /timings."
}{
"error": "Over 240 requests a minute. Slow down and retry."
}Authorizations
Your API key (ta_live_…) from Settings → API keys, sent as Authorization: Bearer <key>. Keep it on a server: it can message every customer you have. A key is full, build or read-only; a request its level does not allow is refused with 403.
Headers
Developers only: the customer workspace this request acts in — its org_… id from POST /customers. Leave it out to act in your own workspace.
"org_3fKq9TzQ1mN8vB2xR7cLpA"
Path Parameters
The saved reply's id.
Body
Send shortcut, body, or both.
A new shortcut. A leading / is dropped. Unique in the workspace, ignoring case.
1 - 40"timings"
New text, up to 2,000 characters.
1 - 2000"We are open Monday to Saturday, 9 am to 8 pm. Sundays by appointment only."
Response
The saved reply as it now is.
The saved reply's id.
"5e6f7a8b-9c0d-4e1f-a2b3-c4d5e6f7a8b9"
What a teammate types after / to find it, without the slash.
40"timings"
What the reply says.
2000"We are open Monday to Saturday, 10 am to 8 pm. Sundays by appointment only."
"2026-10-01T06:30:00.000Z"
"2026-10-04T11:12:45.920Z"