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Real Estate Showing Agent

A real estate voice agent that helps buyers discover properties and schedule showings. Sends visual property links (photos, floor plans) to the caller’s phone, uses conversational memory to remember returning buyers’ preferences, and books appointments with SMS confirmations.

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Voice Features Used

FeaturePurpose
Visual IVRSend property photos and virtual tour links
Call ExperienceConversational memory, greeting variants, business hours
Appointment BookingSchedule property showings
SMS Mid-CallSend property details and confirmations
Voicemail DropLeave messages about new listings
Post-Call Follow-UpEmail summary of properties discussed

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How It Works

Caller: "I'm looking for a 3-bedroom home near downtown, under $500K."
-> Memory check: recognized as returning buyer
Agent: "Welcome back, Sarah! Last time you liked the Oak Street listing. I have two new ones that match your criteria."
-> Sends visual link with property photos
Agent: "I've sent the listings to your phone. The first one on Elm Street has the updated kitchen you mentioned wanting."
Caller: "I love it! Can I see it this weekend?"
-> book_appointment for Saturday 10am
-> SMS confirmation sent
-> Follow-up email with all property links

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Example — Create Agent

curl -X POST https://api.thinnest.ai/v1/agents \
  -H "Authorization: Bearer $THINNESTAI_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "name": "Real Estate Showing Agent",
    "model": "gpt-4o",
    "instructions": "You are a real estate showing agent. Help buyers find properties, send visual links with photos, remember returning buyers preferences, and schedule showings with SMS confirmation.",
    "voiceEnabled": true,
    "transcriber": { "provider": "deepgram", "model": "nova-2-conversationalai" },
    "voice": { "provider": "deepgram", "voiceId": "aura-2-thalia-en" },
    "visualIvrEnabled": true,
    "visualIvrBaseUrl": "https://realty.example.com/listings",
    "visualIvrAutoSms": true,
    "conversationalMemoryEnabled": true,
    "memoryMaxPreviousCalls": 10,
    "appointmentBookingEnabled": true,
    "appointmentDuration": 30,
    "appointmentConfirmationSms": true,
    "greetingVariantsEnabled": true,
    "smsMidCallEnabled": true,
    "voicemailDropEnabled": true,
    "postCallFollowUpEnabled": true,
    "postCallFollowUpType": "email",
    "businessHoursEnabled": true,
    "recordingEnabled": true
  }'