Voice Clone has its own page in the main sidebar, under the same group as
Phone Numbers and Voice Campaigns. It lists every voice this workspace has
made, not one agent’s.
Clone a voice
1
Open Voice Clone
In the main sidebar, choose Voice Clone.
2
Agree to the two things this actually asks
Before anything records, you confirm two separate promises — not one
checkbox that quietly covers both:
- The recording is your own voice, or you hold the rights and permission to clone the voice in it.
- You will not use it to impersonate anyone, or for anything illegal, harmful or misleading.
3
Read the line out loud
Record straight from the page, or upload a file — WAV, MP3, M4A or WebM.Fifteen seconds is the sweet spot: five is the least the engine will accept,
and thirty is the most it wants — read your longest sentence twice if you
are short, rather than pausing partway through and starting again.Read normally, in one take, without music or anyone else talking over you.
A treated room helps, but is not required — noise removal is on by default
and can be turned off if it flattens a voice recorded somewhere already
quiet.
4
Name it and set its language
Give it a name your team will recognise on the Voice page later — “Rohan”
or “Founder voice”, not “Recording 3”. Pick the language it will be
registered under, and an accent within it where the language has more than
one — Indian English and American English are not interchangeable for a
voice, even though the words are the same.Description and tags are optional and are yours alone — a note for your own
team about when to use this voice, not something a caller ever sees or
hears.
5
Listen to it
The moment it is made, it says your line back to you in its own voice — the
same sentence you read, spoken by the clone. That is the one time it is
synthesized for free; every play after this comes from that same recording,
never a fresh one.
Using it
A cloned voice appears on the Studio tab of the Voice page, above the shared catalogue, marked as yours. Choose it like any other voice and save — nothing else changes about the agent.It answers calls at the same per-minute rate as every other Studio voice.
Cloning costs nothing; what it speaks on a call is billed the same as Anjali,
Rakesh Khanna or any of the hundreds of others on that tab.
The limit
Ten cloned voices per workspace. Delete one to make another once you reach it — there is no way to raise the number on request, by design: a growing pile of recordings of real people is a growing liability, not a feature people ask for more of.Removing one
Delete a voice from the Voice Clone page and it is gone everywhere — the recording, the preview, and the voice itself at the engine that spoke it. This cannot be undone.Who can do this
Admins only, for cloning and for deleting. A cloned voice is somebody’s actual voice held under a consent record naming who agreed — the same weight as the do-not-contact list or a KYC document, both of which are admin-only for the same reason. Any member can still choose an already-cloned voice for an agent, the same as choosing any other voice.What we keep, and for how long
The recording, the one stored preview, and the consent record stay for as long as the voice exists. Deleting the voice deletes all three. There is nothing else to configure — this follows the same erasure rule as call recordings: once it is gone, it is gone, and we cannot get it back.Whether you had the right to clone a particular voice, and what you may say
in it, is yours to get right — the two promises above are what we ask you to
confirm, not a guarantee we can make on your behalf.