White label comes with the Scale plan (and Enterprise). It is set up from
your main workspace by one of its owners or admins — the White label
item in the sidebar.
What you get
A workspace per client
Each client has its own login, agents, contacts, conversations and usage.
You can open any of them.
Your brand
Your product name, logo and colour on every page your clients see, and on
the email they receive.
Your domain
app.yourcompany.com instead of ours, with HTTPS set up for you.Your prices
Your own prices on top of ours, paid into your own Razorpay account. You
keep the difference.
How it fits together
- You are on Scale. Your main workspace is where you manage everything.
- Your clients each get a workspace under yours — up to 99 of them (Scale includes 100 workspaces, and yours is one).
- Your call lines are shared. Scale’s concurrent call lines are one pool for you and all your clients, and you decide each client’s share.
- Your clients pay you, at your prices, through your Razorpay. We charge you our prices for what they use, from your balance.
Setting up
The Overview tab under White label is a checklist of these steps, and ticks each one off as you go:1
Your brand
Name, logo and colour. See Brand and domains.
2
Your domain
Two DNS records, and we check them for you. No domain yet? Start on a free
preview address.
3
Your sign-in check
Your own Cloudflare Turnstile, so people can sign in on your domain.
4
Your email
Your own Resend sender, so client email comes from your domain.
5
Your prices
Connect Razorpay and set your markups. See Your prices.
6
Your first client
Create a workspace for them, or let them sign up on your domain. See
Clients.
What your clients see
- Your name, logo and colour — on the console, the sign-in page, share links and every email.
- Your domain in the address bar.
- Their balance, plan and prices in your prices, and a Billing page that pays you.
- On your domain, sign-in is by email. “Sign in with Google” and LinkedIn are not offered there, because their consent screens would name us.
Not available yet
- Your own plans with your own feature limits. Clients get our Pro or Scale features, at your price.
- Yearly plans for clients — monthly only.
- Client payments in dollars. Clients pay you in rupees.
- Automatic top-up for clients.
- White label on pay-as-you-go.